Frequently asked questions

 Please find answers to the most common questions we receive below: 

Payment

+Can we open a credit account?

Credit accounts are available, please download a credit account application form from the Trade Enquiries page and e-mail it to sales@cableties-online.co.uk

+Do you accept Paypal?

Yes you can pay by Paypal, this is an option when you go though checkout along with all other major cards.

+I am buying for a business can I have a VAT receipt?

We e-mail VAT invoices when your order is dispatched, if you do not receive one please let us know.

Downloads

+Do you have Technical Data Sheets available for your Cable Ties?

Yes most of these can be downloaded from the relevant product page under the specification section,, if you cannot find the one you need or its not online for that perticular product please e-mail us at sales@cableties-online.co.uk to request one.

+Where can I find the Credit Account Application Form?

This is available to download on the Trade Enquiries page on the menu at the top of the website.

Delivery

+How long for delivery of Printed Cable Ties as we need them urgently?

Printed Cable Ties are usually around 10-12 days for delivery but if you need them sooner please ask as we will always try to help out if we can.

+I have just placed an order, when will it arrive?

We aim to dispatch all orders placed before 3pm same day for next day delivery if selected, remote areas will take slightly longer.

+Can we collect from your warehouse?

Yes this is ok, please let us know when you want to collect and we will have your order ready for when you get here.

+Do you ship to Ireland?

Yes we ship to Ireland, delivery is charged at £17.50 at the checkout.

+Can you deliver large orders to Sweden?

Yes we can send on a pallet, please let us know what quantities you are looking to purchase and we will work out shipping cost.

+We require a full pallet of cable ties delivered to Poland, is this possible?

Yes we delivery is charged at cost, please contact us for details sales@cableties-online.co.uk

Returns

+I have ordered the wrong size cable ties, can we return?

Yes please send back to us for a refund / exchange.

To order CableTies offline

Or for questions call us on 01623 706 241