Frequently asked questions
Can we open a credit account?
Credit accounts are available, please download a credit account application form and e-mail it to firstname.lastname@example.org
Do you accept Paypal?
Yes you can pay by Paypal, this is an option when you go though checkout along with all other major cards.
I am buying for a business can I have a VAT receipt?
We e-mail VAT invoices when your order is dispatched, if you do not receive one please let us know.
I have just placed an order, when will it arrive?
We aim to dispatch all orders placed before 3pm same day for next day delivery if selected, remote areas will take slightly longer.
Can we collect from your warehouse?
Yes this is ok, please let us know when you want to collect and we will have your order ready for when you get here.
Do you ship to Ireland?
Yes we ship to Ireland, delivery is charged at £17.50 at the checkout.
Can you deliver large orders to Sweden?
Yes we can send on a pallet, please let us know what quantities you are looking to purchase and we will work out shipping cost.
We require a full pallet of cable ties delivered to Poland, is this possible?
Yes we delivery is charged at cost, please contact us for details email@example.com
I have ordered the wrong size cable ties, can we return?
Yes please send back to us for a refund / exchange.